Operational Management

Own end-to-end inventory operations across all warehouses, ensuring SOP implementation,

governance, and continuous improvement with minimal deviation.

Act as the primary POC for WMS-related inventory workflows, resolving system issues promptly and

partnering with Tech and cross-functional teams on system/process enhancements.

Run a perpetual inventory / cycle-count program, drive root-cause investigation and CAPA on every

variance.

Publish a standard inventory-hygiene dashboard on a fixed cadence, covering daily exceptions, weekly

reviews, monthly scorecards, and improvement actions.

Plan and execute periodic wall-to-wall physical stock takes (annual/bi-annual) across all warehouses,

in addition to the ongoing cycle-count program, ensuring statutory and audit compliance.

Inventory Accuracy, Stock Health & Loss Prevention

Maintain location-SKU and value-weighted inventory accuracy at target levels; ensure bin/location

accuracy and correct put-away.

Ensure replenishment discipline at pick locations, coordinating with Planning to prevent stockouts at

active pick faces and overstocking at storage locations.

Conduct ageing analysis (30/60/90/180-day no-movement buckets); flag slow-moving, non-moving

and dead stock, coordinating liquidation, bundling or RTV with Category, Planning and Sales.

Monitor damage and shrinkage rates; drive root-cause analysis and manage disposition with timely,

documented write-off approvals.

Drive quick identification and resolution of operational exceptions (inventory mismatches, process

deviations, damage cases, blockers) to keep fulfilment seamless.

Shelf-Life, Data Hygiene & Compliance

Enforce FEFO (First-Expiry-First-Out) discipline and run a near-expiry early-warning system to reduce

expiry write-offs through timely intervention.

Govern GRN quality, accurate quantity, batch and expiry capture at inward and own SKU master-data

hygiene.

Own periodic reconciliation across WMS-ERP-Finance and marketplace/3PL nodes; close within

agreed timelines with 100% of variances investigated.

Ensure inventory valuation integrity, correct batch-level costing and value reporting so that WMS/ERP

stock values reconcile accurately with Finance books.

Maintain audit readiness (statutory, internal, marketplace) with full batch traceability and recall

readiness; ensure returns are quarantined, classified and re-inducted or written off within TAT.

Cross-Functional Coordination & Team Enablement

Train and mentor warehouse teams on inventory SOPs, driving consistent adherence to standardized

workflows.

Act as the single cross-functional interface for inventory matters with Procurement, Planning, Finance,

QC and E-commerce/Marketplace teams.